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Diary of a Call Guy, or
How to be an IT Support Technician

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Diary of a Call Guy
Diary of a Call Guy

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12 January at 20:28
If you are going to argue with me, why did you ring tech support in the first place? Just stay in your happy little world where you are right but your PC doesn't work.

10 January at 16:44
"I need to wipe your hard drive"
"Why, is it full of viruses?"
"No, but I saw ABBA in your music files, and I can't take the risk"

06 January at 16:33
"You want me to recover a deleted file? Thats fine, what was it called? You can't remember? Thats ok, where was it saved? You don't know? Alright, when was it deleted? You aren't sure? I'll give it a shot, but I don't hold out much hope. Why not? Why do you think?"

05 January at 15:01
"My computer keeps switching itself off every 20 minutes!"
"Right I'll get on that"
Half an hour later
"Did you mean the screen switches itself off every 20 minutes you don't do something?"
"Yeah, why?"
"Because we in the business call that a screensaver"
This is me